Last Updated: June 2026

Privacy Policy

Introduction

Althuraya Invitations ("Althuraya", "we", "our", or "us") is a digital invitation and guest management platform that enables individuals and organizations to create, distribute, and manage event invitations and guest experiences.

We are committed to protecting the privacy of our customers, guests, and website visitors. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the rights available to users regarding their personal data.

By using our website, applications, or services, you agree to the practices described in this Privacy Policy.

Information We Collect

Information Provided by Customers

When creating an account or using our services, we may collect:

  • Full name
  • Email address
  • Phone number
  • Company or organization information
  • Billing information
  • Event details
  • Uploaded images, videos, logos, and invitation content

Guest Information

Customers may voluntarily provide guest information to manage invitations and attendance, including:

  • Guest names
  • Phone numbers
  • Email addresses
  • RSVP responses
  • Companion information
  • Seating assignments
  • Event participation details

Automatically Collected Information

When visiting our website or platform, we may automatically collect:

  • IP address
  • Device information
  • Browser type
  • Operating system
  • Pages visited
  • Referral sources
  • Session information
  • Usage analytics

How We Use Information

We use collected information to:

  • Create and manage digital invitations.
  • Deliver invitations and event communications.
  • Manage guest registrations and attendance.
  • Provide customer support.
  • Process transactions and subscriptions.
  • Improve platform functionality and user experience.
  • Monitor service performance and security.
  • Comply with legal and regulatory obligations.

Facebook, Instagram, and Social Login

Althuraya may provide optional login or integration features using Facebook, Instagram, or other Meta services.

When a user chooses to connect a Meta account, we may receive limited information authorized by the user, including:

  • Name
  • Email address
  • Public profile information
  • Profile picture
  • Business account information (when applicable)

This information is used solely to:

  • Authenticate user accounts.
  • Provide requested integrations.
  • Improve service functionality.
  • Support account management.

We do not sell, rent, or share Meta user data with third parties for advertising purposes.

Any data obtained through Meta services is handled in accordance with Meta Platform Terms and applicable privacy regulations.

Information Sharing

We do not sell personal information.

We may share information with trusted third-party service providers that support our operations, including:

  • Cloud hosting providers
  • Payment processors
  • Email and messaging service providers
  • Analytics providers
  • Security and monitoring services

Information may also be disclosed when required by law or to protect legal rights and platform security.

Data Retention

We retain information only for as long as necessary to:

  • Provide our services
  • Maintain customer accounts
  • Fulfill contractual obligations
  • Resolve disputes
  • Comply with legal requirements

After retention periods expire, information may be deleted, anonymized, or securely archived.

Data Security

We implement reasonable technical, administrative, and organizational measures designed to protect information against:

  • Unauthorized access
  • Loss
  • Misuse
  • Alteration
  • Disclosure
  • Destruction

While we strive to protect user information, no internet transmission or storage system can be guaranteed to be completely secure.

Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Maintain user sessions
  • Improve website performance
  • Understand user behavior
  • Measure marketing effectiveness
  • Enhance user experience

Users can manage cookie preferences through browser settings.

User Rights

Subject to applicable laws, users may have the right to:

  • Access personal information
  • Correct inaccurate information
  • Request deletion of personal information
  • Withdraw consent where applicable
  • Request information regarding data processing

Requests may be submitted using the contact details below.

Data Deletion Requests

Users may request deletion of their account and associated personal information at any time.

To request deletion, please contact:

Email: support@althuraya.store

Subject: Data Deletion Request

Upon verification, we will delete or anonymize applicable data unless retention is required for legal, security, accounting, or regulatory purposes.

Children's Privacy

Our services are not intended for children under the age required by applicable law.

We do not knowingly collect personal information from children.

International Data Transfers

Information may be processed and stored in countries where our service providers operate. We take reasonable measures to ensure appropriate protection of personal information during such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any updates will be posted on this page with a revised effective date.

Continued use of our services after updates constitutes acceptance of the revised policy.